"Hospital management.
Impact Maturity Social Enterprise
The Centre Hospitalier Monkole offers the only 37 hospital beds available to the 250'000 inhabitants of the Mont-Ngafula quarter. There are many illnesses in this region (sleeping sickness, malaria, etc.) and health indicators are highly disturbing. In addition to its main focus on maternal and child health and out-patient services, Monkole also conducts other health initiatives:
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a school for head nurses, with approx. 150 graduates to date
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three social medicine outposts in poor districts
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educational courses for doctors throughout Kinshasa.
Half of the patients come from the lowest income levels, and can only afford to make a symbolic payment. Nonetheless, thanks to governmentally mandated contracts with employers, Monkole is able to cover its operating costs. The Limmat Foundation has decided to support the purchase of neighboring parcels of land fort he construction of a larger hospital.
To measure the efficiency of the Hospital as a Social enterprise, was used the Maturity Index Social Enterprise MIES. This instrument uses 18 indicators to quantitatively determine the efficiency and changes (intended and unintended; positive or negative) directly or indirectly attributable to the project.
The 18 indicators are:
- Self-financing level
- Administrative efficiency
- Level of capitalization
- Infrastructure / Facilities
- Separation decision levels
- Planning l/p, m/p, c/p
- Systematization
- Loyalty of the human team
- Growth / advancement of personnel
- Replicability / Scalability
- Innovation
- Growth of beneficiaries / activities
- Monitoring, evaluation
- Joint ventures / Co-financing
- Interaction with the public sector
- Volunteer / Community
- Web/Memories/Publications
- Media